Ratings & Reviews

Overall Rating

4(257 reviews)98.4% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

I love the apartment and th...Review From Modern Messagesubmitted by Dana K. - |Recommended: YesI love the apartment and the community around it. All the staff members are so friendly. I can't wait for the pool to open and see more people outside.
response from property -Dana, your wonderful feedback and rating mean a lot to us. We hope that we continue to meet your expectations.
Felix is a nice place to li...Review From Modern Messagesubmitted by Gregory M. - |Recommended: YesFelix is a nice place to live....very peaceful quiet....the rent is a little too high....people need to clean up after their dogs...but very convenient place for me to live...people are nice friendly...
response from property -Thank you for your feedback. We love our convenient location as well! We regularly conduct market surveys to be sure our prices remain competitive within the Burnsville area but your thoughts on our current pricing are appreciated. Please let us know if we may be of further assistance.
When I first moved in, the ...Review From Modern Messagesubmitted by Chet K. - |Recommended: YesWhen I first moved in, the owners Laramar truly appreciated the tenants, for a 1 year lease they would give 1 month free, they would be willing to negotiate prices, garage fees, etc. Since then new ownership has brought a end to all of those things, now every year the rent goes up, up and UP. This used to be affordable place to live, now it is nearly no different that owning a house mortgage vs rent , it almost seems like they don't care about tenant retention, like they would rather have a unit be empty vs rented.
response from property -Thank you for your candid review. Each management company does things a little bit differently in terms of offering or negotiating concessions or incentives to renew a lease. From a resident standpoint, we understand how those things were a great perk under previous management. Since Trinity purchased the property in late 2016, we have standardized our fee pricing and regularly adjust our rents to be competitive in Burnsville. Trinity does not negotiate terms and fees as a protection to our residents by upholding the Fair Housing laws set forth by Federal and State Law. Please let us know if we may be of additional assistance.
Lived here for almost 4 yea...Review From Modern Messagesubmitted by Megan M. - |Recommended: YesLived here for almost 4 years. Great apartments, great location, I always feel safe, wish they had a larger pool for the number of residents that live here though.
response from property -Megan, we appreciate you taking the time to leave us this feedback. Comments from our long term residents mean a lot to us!
I love the renovated apartm...Review From Modern Messagesubmitted by Destiny P. - |Recommended: YesI love the renovated apartments and the area is nice and clean. The only downside is really the neighbors at times but the complex really doesn’t have any control other that
response from property -Destiny, thank you so much for your positive comments about The Felix Apartment Homes! We hope that we continue to meet your expectations.
Overall a good complex with...Review From Modern Messagesubmitted by Trevor C. - |Recommended: YesOverall a good complex with nice features and amenities. Good location with lots of conveniences near by groceries, mall, restaurants, and bus access
Lived here for almost 2 yea...Review From Modern Messagesubmitted by Brittnie N. - |Recommended: YesLived here for almost 2 years. For the most part, I’ve loved it. I would recommend more safety such as better locks and the doors at the front and for the apartment without charge. Better to have more safety as a young woman
response from property -Thank you for your review. Please let us know if there is anything else we may do to provide you with a comfortable community experience.
Sometimes you can hear your...Review From Modern Messagesubmitted by Anthony J. - |Recommended: YesSometimes you can hear your neighbors through the wall, but mostly it hs been a good experience compared to other complexes I have lived at in the past.
response from property -Thank you for your review. Please let us know if there is anything we may do to enhance your experience with us.
It’s been pretty good livin...Review From Modern Messagesubmitted by Sarah A. - |Recommended: YesIt’s been pretty good living here so far. The only real issues that I have had are people not picking up after their pets and the trash being too full and it starts to smell.
We love living at the Felix...Review From Modern Messagesubmitted by Mattie L. - |Recommended: YesWe love living at the Felix The apartments are up to date, beautiful, and modern. The staff is friendly and have listened to our concerns and helped us get things done in a timely manner. We love living here
response from property -Thank you for your review. We are happy to be of service.
Staff here is great. Any pr...Review From Modern Messagesubmitted by Kyle S. - |Recommended: YesStaff here is great. Any problems that come up they take care of right away. Best place I have rented I would recommend to anyone ammeneties good
response from property -Thank you for your review. We are happy to hear that you enjoy calling our community home.
Good place to live mostly q...Review From Modern Messagesubmitted by Jacquetta B. - |Recommended: YesGood place to live mostly quiet. In home laundry room, package locker room, swimming pool and gym. Near stores and mall. Lived here for 2 years.
response from property -Thank you for your review. We hope that we continue to meet your expectations.
Good placesubmitted by Jacquetta B. - |Recommended: YesIt is quiet here and I don't hear my neighbors. I have been here for over 2 years. No complaints.
response from property -Thank you for the review. We hope that you continue to enjoy calling our community home.
I enjoy living here, pleasant atmospheresubmitted by Lynda P. - |Recommended: YesI enjoy living here, and the location is convenient for anything you would need.
response from property -Thank you for your review. We hope you continue to value our convenient location and nearby attractions.
The complex in general feel...Review From Modern Messagesubmitted by Taylor M. - |Recommended: YesThe complex in general feels more like a hotel than a home. The outside of complexes were as described on website however, the inside of complexes were poorer than expected. Stained carpet hallways, half-painted interior, unit doors that don’t seal all the way, a bigger mini-fridge instead of a full-size fridge, and very thin walls. Our unit was not cleaned when we moved in, which made move-in more stressful trying to deep clean around boxes and furniture. The location of the complex is very convenient and located on a low traffic road, yet close enough to main busy roads to easily get to main attractions. The staff has been helpful in getting us through some hiccups, but I also feel we shouldn’t have had the hiccups we did if they would have double checked their work and cared a little bit more from the beginning. Although the many flaws, I gave this complex 3 stars, because it is more livable than others. The price of rent is a little too much compared to other more renovated units near the same location, but with a touch of cleaning, decorating, and time this complex isn’t so bad.
response from property -We appreciate you taking the time to share this feedback with us. The team at The Felix Apartment Homes takes our reviews very seriously. Within the next few weeks, we will have a new cleaning vendor onsite who is committed to completing the unit cleans more thoroughly than the vendor used for your move-in cleaning. We're so sorry that your home did not meet your expectations, but we value your review and hope that things have improved since your move-in day!