Ratings & Reviews

Overall Rating

4(257 reviews)98.4% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

Really nice. Have a couple ...Review From Modern Messagesubmitted by Shamira B. - |Recommended: YesReally nice. Have a couple issues just in 4 months renting. But get fixed. Take more time that i expected. I think the community needs more maintenance staff to have all the issues done by the time.
response from property -Shamira, we really appreciate the positive star rating! We are a bit short staffed at the moment and are still playing a bit of catch up from a lackluster maintenance team we had earlier this year. We're confident that we'll be fully staffed again soon with a top notch crew!
Beautiful place I love my ...Review From Modern Messagesubmitted by Brianna A. - |Recommended: YesBeautiful place I love my new home and all of the amenities. My bedroom is very pretty and my cat loves running up and down the stairs. Will recommend
response from property -We are happy to have you as a member of our community and hope that you will continue to be happy for as long as you stay.
Things have gone alright, t...Review From Modern Messagesubmitted by Shane S. - |Recommended: YesThings have gone alright, towing is very aggressive. Maintenance crew is great, and the two ladies who work in the office are very helpful. Overall, 3.5 stars.
response from property -Thank you for leaving this detailed feedback about your experience with us. We agree that we have an exceptional team! We do have a policy of permit parking only, so our towing company does patrol our lots in the overnight hours to enforce this for us. If you have any questions or concerns regarding anything during your residency, please be sure to reach out to us!
Great experience here. Nice...Review From Modern Messagesubmitted by Jenna R. - |Recommended: YesGreat experience here. Nice clean common areas. Quiet neighbors. And office is very responsive. The maintenance team are very friendly and always on call.
response from property -I'm so happy you are enjoying your residency at The Felix Apartment Homes! We always strive to provide top notch service across the board!
In a good location, and it ...Review From Modern Messagesubmitted by Anna B. - |Recommended: YesIn a good location, and it has nice amenities. Appliances and fixtures are up to date. Maintenance has been slow on some issues. Not enough parking space.
response from property -Thank you for sharing these comments. We've been in a bit of a transition with our maintenance team, but we have team members that are going to be stepping up the game on service request completions! Please let us know if we may further assist you.
Staff is very friendly and ...Review From Modern Messagesubmitted by April H. - |Recommended: YesStaff is very friendly and nice. Helped me out of what they call building 2 which smelt into a nicer building and remembered me and took care of me. It’s my first apartment and with the friendly staff close service and pool and workout room I would advise anyone to come here
response from property -April, we're so excited that you've joined our community! We know that we've had a couple of bumps along the way since you have moved in, but we're here to make it right and we're so happy that we've been able to do that for you. Despite the initial hiccups, we're so proud that you have given us such a positive review! Please let us know if there is anything more we may do to assist you.
My husband and I have lived...Review From Modern Messagesubmitted by Stephanie H. - |Recommended: YesMy husband and I have lived here for a little over a month and we love it. It's quiet and well kept. We love having a washer and dryer in unit.
response from property -Thank you for your feedback. We're glad to know you are enjoying your stay with us!
We have had nothing but goo...Review From Modern Messagesubmitted by Julia W. - |Recommended: YesWe have had nothing but good experiences throughout the Felix community. The staff has been nothing but nice and maintenance staff is super nice Our furry friend loves playing with his friends at the dog park and we love the outdoor spaces. Only issue is the package delivery system. We can’t seem to figure out how to get our packages delivered to the parcel room
response from property -Your review will help give others insight on what it is like to live at our community; we appreciate you taking the time to share your experience! To receive packages in our parcel locker system, you have to first enroll with Parcel Pending by visiting https://my.parcelpending.com/login. There is a small one time set up fee of $10. As always, please be sure to reach out to us if there is anything more you need!
Moving in was a breeze. Th...Review From Modern Messagesubmitted by Brya*@*.Com - |Recommended: YesMoving in was a breeze. There were some minor issues but that was taken cared of right away. Apartments are in a great location with plenty of different types of stores around. Great access to the major highways.
response from property -Thank you for your review. We hope that we continue to meet your expectations.
It is alright community, th...Review From Modern Messagesubmitted by Madison T. - |Recommended: YesIt is alright community, there has been a few problems with people smoking. And it is hard to have children around and have a family when you
response from property -Thank you for taking the time to share this feedback with us. Please let us know if we may further assist you.
I am not a fan of people le...Review From Modern Messagesubmitted by Anthony C. - |Recommended: YesI am not a fan of people letting their dogs run around without leashes. And I am tired of some of the lazy tenants who don't fully discard trash where it goes...
response from property -Thank you for leaving this detailed feedback about your experience with us. We understand where you are coming from, so we have drafted a reminder email that will be going out in the next few days to all residents at our community! Please let us know if we may provide you with additional assistance.
I really enjoy the communit...Review From Modern Messagesubmitted by Kathryn D. - |Recommended: YesI really enjoy the community. Everyone is friendly and the staff are all very helpful. I think everyone does a pretty good job cleaning up after themselves.
response from property -We appreciate you taking the time to share this feedback with us. Your review will help provide others with insight about the living experience here at The Felix.
Apartment Building looks ni...Review From Modern Messagesubmitted by Victoria G. - |Recommended: YesApartment Building looks nice on outside. Maintenance staff are terrible. Cannot have drinks by pool, not even water apparently. Too many inconsiderate smokers in this building.
response from property -Thank you very much for sharing these comments. For the past several weeks, we have been short staffed by 50%, but are conducting interviews on a regular basis to find the right technicians to join our team. The techs that we currently have on-site have been in the industry for a long time and have extensive skill sets and we're hopeful that we will find others soon! Please understand that our pool rules are in place for a reason; food and drink in the pool area can be contaminants to the pool itself and can cause issue with the chemical levels. Just this past weekend, the pool was closed on Sunday due to foreign debris in the pool that caused chemical fluctuations outside of safe ranges. We want to be sure that the pool is open for as many days as possible over the summer for you to enjoy! Regarding smoking, we do have an addendum in our lease that smoking is not allowed in the buildings, so we will send out a reminder email to residents in your building. Please let us know if we may be of additional assistance.
It’s not too bad of a place...Review From Modern Messagesubmitted by Donna A. - |Recommended: YesIt’s not too bad of a place if you don’t mind seeing bodily fluids and trash everywhere. The office is pretty good about reaching back out but the upkeep inside the build is terrible.
response from property -We appreciate all reviews and appreciate you giving us the chance to improve by providing us with this feedback. We have passed your feedback along to our contracted cleaners for them to address.
Smooth move in, friendly le...Review From Modern Messagesubmitted by Darius .. - |Recommended: YesSmooth move in, friendly leasing agents and maintenance staff very clean and up to date unit , a few things still need to be fixed even after I’ve moved in though
response from property -Darius, thank you for sharing your positive move-in experience! If there are things that we may have missed, please be sure to let us know. We always strive to provide top quality service here at The Felix Apartment Homes!