Ratings & Reviews

Overall Rating

4(294 reviews)98.6% of customers recommend this property

Rating Per Category


Resident Reviews

Review From Modern Messagesubmitted by Nathaniel G. - |Recommended: YesAt first, moving in was a b... — At first, moving in was a bit rough in 2017, but after a few changes in staffing, and management, I can say I feel like I'm at home. I'm sure I won't be here forever, but I do enjoy living here
Review From Modern Messagesubmitted by Paige M. - |Recommended: YesI really love having the sp... — I really love having the space to decorate and make it truly feel like a home. My husband and I absolutely love this place. It’s quiet for the most part, close to everything and easy access for packages. We appreciate the office workers and maintenance employees
Review From Modern Messagesubmitted by Abby S. - |Recommended: YesI love the community and th... — I love the community and the apartment it's selfnis fantastic The new staff is very helpful and quick to help. They could work on the snow removal being in a more timely manner but the grounds look great in the spring and summer. I would suggest this apartment for anyone who likes being close to multiple stores and entertainment options.
Review From Modern Messagesubmitted by Trabecca M. - |Recommended: YesUpdated. Spacious. Nice u... — Updated. Spacious. Nice understanding staff. Accepts pets. Can’t hear neighbors. Great view from my balcony. Get a lot for the price you pay
response from property -Trabecca, thank you for your outstanding review. We are so pleased that you enjoy our luxury homes, pet-friendly spaces, and our hardworking team. Thank you for being a part of our community!
Review From Modern Messagesubmitted by Taft B. - |Recommended: YesI believe the most challeng... — I believe the most challenging thing is maintaining the rules of a corporation but having Empathy. The Felix does pulls that off. I've been treated with compassion.
Review From Modern Messagesubmitted by Marisa S. - |Recommended: YesAfter living here for about... — After living here for about 4 months, our experience has been nothing but amazing Maintenance is always fast, the staff is great, and the neighbors are very friendly
response from property -Marisa, your amazing review has made our day! It is encouraging to hear from satisfied new residents such as yourself, and we are grateful for your compliment of both our office and maintenance teams. If there is ever anything we may do for you, please don't hesitate to give us a call or come by the office. Thank you!
Review From Modern Messagesubmitted by Korey W. - |Recommended: YesI think the people here are... — I think the people here are very nice, and genuinely care about the residents here. I recall someone was trying to get in the building and didn’t have a key and the resident didn’t let them in. That makes me feel comfortable that people just don’t let anyone in.
response from property -Korey, thank you for sharing your positive experience with us. There is nothing better than being comfortable in the community you live in.
Review From Modern Messagesubmitted by Hannah H. - |Recommended: YesGreat so far Office staff ... — Great so far Office staff super helpful, mixups happen but they handle it well. Maintenance requests are pretty promptly handled. Fireplace is awesome so cozy.
response from property -Hannah, thank you for your review. We are happy to know that you are enjoying the fireplace! It is also lovely knowing that the team has been helpful. Thank you for sharing.
Review From Modern Messagesubmitted by Janeth R. - |Recommended: YesI like how they fix thing s... — I like how they fix thing supper fast, the only thing I didn’t like that my apartment wasn’t clean when moving in and that my adress wasn’t correct
response from property -Janeth, we're pleased that our maintenance team has left you impressed with their efficient service, but are sorry to hear that the cleanliness of your apartment didn't meet your expectations at move-in. At your convenience, please drop by the office or give us a call so we may further assist you. Thank you for reaching out to us and sharing your review.
Review From Modern Messagesubmitted by Claire F. - |Recommended: YesThe Felix offers Responsive... — The Felix offers Responsive staff, cute layouts and in most important to me - In-unit laundry. I also appreciate the fireplace and affordable indoor parking as a bonus.
response from property -Thank you, Claire, for your review and great rating. It is amazing to hear you are pleased with the team and your home. We love offering our residents in-unit laundry and are glad you are enjoying it.
Review From Modern Messagesubmitted by Mattie L. - |Recommended: YesThe Felix is a good place t... — The Felix is a good place to live. The community completes maintenance requests on time. Staff is very professional. My only issue is that my car has been broken into twice, and someone attempted to steal my car once. I reported this twice to the building manager and they still refuse to put up cameras.
response from property -Mattie, it's great to hear that you think our community is a great place to live, but we are concerned by the incidents that you described involving your vehicle. Please contact us at Felix@trinity-pm.com to discuss this matter in greater detail. We look forward to hearing from you.
Review From Modern Messagesubmitted by Grace R. - |Recommended: YesSo far so good the hallway... — so far so good the hallways are always clean, and the maintenance requests are easy to use. Theres a cool little dog park in the middle of the complex too.
response from property -It's lovely to know that you're finding our upkeep top-notch, Grace! Thank you for the 5-star rating, and we hope you keep on enjoying our dog park and other amenities.
Review From Modern Messagesubmitted by Shadia A. - |Recommended: YesAmazing neighbor quite clea... — Amazing neighbor quite clean amenities nice staff great maintenance but they take time living here is nice and suits me and the neighbor are quite that’s what I like the most
Review From Modern Messagesubmitted by Skyler S. - |Recommended: YesI enjoy the walls that I pa... — I enjoy the walls that I pay for that surround me, meeting up to the ceiling closing into a room. This place is about as nice as one would expect when expecting accommodation.
response from property -Skyler, thank you for your review. We are happy that you are enjoying the community and your home.
Review From Modern Messagesubmitted by Katlyn M. - |Recommended: YesReally excited to live here... — Really excited to live here. It was a great move in process. Everyone was really helpful at answering any questions I had and making sure we were ready to move in
response from property -Katlyn, welcome to your new home! It is gratifying to hear that our team was helpful during the move-in process and that everything went smoothly. Thank you for taking the time to review us. We look forward to seeing you around the community!